As a Territory Account Manager at NPHub, my journey has been a rich tapestry of building relationships, strategizing for growth, and deeply committing to enriching the educational paths of Nurse Practitioner (NP) students.

Central to my role is the rewarding task of connecting aspiring NPs with seasoned preceptors. It’s more than just forming partnerships; it’s about creating meaningful educational experiences. Each successful match advances a student's career and adds depth to a preceptor's professional journey.

Understanding the unique healthcare and educational environments of my region is crucial. I've crafted and executed plans to widen our network, ensuring a broader student base can access top-tier preceptorships. Tailoring my strategies to suit diverse local challenges has been a key part of this process.

Recruiting new preceptors is about quality over quantity. It's finding mentors who offer invaluable learning experiences. My role extends to supporting these professionals from their initial steps with NPHub to their continuous growth, ensuring they have the tools and resources for effective mentoring.

Data plays a critical role in my strategy. By evaluating trends, feedback, and performance indicators, I ensure our expansion also enhances the quality of our service. This analytical approach helps in making decisions that resonate with our goals.

The job comes with its fair share of hurdles, from juggling various schedules to solving unexpected problems. My ability to navigate these challenges and find solutions that benefit both students and preceptors is a source of immense satisfaction.

The most gratifying part of my work is witnessing the real-world impact of these efforts – be it a student's timely graduation due to a well-timed preceptorship or a preceptor discovering the joy of mentorship. These moments underscore the value of our mission at NPHub.

In this role, I've sharpened skills like effective communication, strategic planning, and empathetic relationship management. Utilizing tools like CRM software and analytics platforms has been integral to my success, enabling me to contribute meaningfully to NPHub's vision.

During my tenure as a Senior Account Manager on the Government Partnerships team at Bird, I had the privilege of spearheading transformative mobility solutions in collaboration with various government entities. In this multifaceted role, I excelled in managing the entire lifecycle of our government partnerships, ensuring seamless onboarding, strategic upselling, and successful renewals.

Onboarding: As a dedicated Account Manager, I took great care in ensuring a smooth and efficient onboarding process for our government partners. By meticulously understanding their unique requirements and objectives, I tailored implementation plans that aligned with their specific needs. My strong communication skills allowed me to guide stakeholders through the setup process, addressing any queries and concerns promptly, and laying the foundation for a successful partnership.

Upselling: Leveraging my in-depth knowledge of Bird's offerings and the diverse needs of our government partners, I proactively identified upselling opportunities. With a consultative and solutions-oriented approach, I presented tailored proposals that demonstrated how expanding their utilization of Bird's services could further enhance their transportation initiatives. My ability to articulate the value and impact of upselling resulted in increased adoption and strengthened relationships with our valued government clients.

Renewals: Nurturing long-term and mutually beneficial partnerships was a key focus during my time at Bird. I collaborated closely with our government partners throughout their contract lifecycle, ensuring they derived maximum value from our services. By continuously engaging with stakeholders, addressing their evolving needs, and showcasing the positive outcomes of our collaboration, I consistently achieved high renewal rates and fostered lasting relationships.

In addition to managing the essential components of onboarding, upselling, and renewals, I was actively involved in cross-functional collaboration. Working closely with operations, policy, and marketing teams, I ensured seamless coordination and alignment of strategies to deliver comprehensive and impactful solutions to our government partners.

My time at Bird allowed me to be at the forefront of shaping the future of urban mobility. By leveraging my strong relationship-building skills, strategic mindset, and customer-centric approach, I made significant contributions to the success and growth of Bird's Government Partnerships team. I take great pride in the positive impact we made in advancing sustainable transportation solutions and fostering stronger communities through our collaborations with government entities.

As an Account Manager on the Uber Eats Merchant Partnerships team at Uber, I had the privilege of being at the forefront of transforming the food delivery landscape. Working with an innovative and fast-paced team, I played a critical role in building and nurturing strong relationships with restaurant partners, enabling them to thrive in the digital marketplace.

My time at Uber was marked by a relentless commitment to providing exceptional service and support to our valued merchant partners. Collaborating closely with restaurant owners and managers, I understood their unique business needs and helped them leverage the Uber Eats platform to expand their customer reach and drive revenue growth.

A key aspect of my role was conducting in-depth data analysis to identify opportunities for optimization and growth. Through data-driven insights, I proactively recommended strategies to enhance restaurants' performance on the platform, ensuring their success and satisfaction with Uber Eats.

In this dynamic and competitive industry, adaptability and problem-solving skills were paramount. I excelled in managing challenging situations, finding creative solutions, and maintaining a positive and constructive approach even in high-pressure scenarios.

Working in the Uber Eats Merchant Partnerships team allowed me to witness the direct impact of our efforts on the success of local businesses. Being part of a transformative and customer-focused team was a truly rewarding experience, and I am proud to have contributed to the growth and success of both Uber Eats and our valued restaurant partners.

During my tenure as a Lead Development Representative on the Webex team at Cisco, I had the privilege of being part of an innovative and dynamic group that played a pivotal role in driving growth and success for the Webex collaboration platform. With a primary focus on generating and qualifying leads, I thrived in engaging with potential customers, understanding their unique needs, and showcasing the exceptional value that Webex brings to businesses of all sizes.

As a key player in the sales process, I worked closely with the sales and marketing teams, contributing to the development of effective lead generation strategies and campaigns. My ability to build meaningful relationships with prospects and articulate the benefits of Webex through impactful communication proved crucial in accelerating the sales pipeline.

In this fast-paced and ever-evolving tech environment, I honed my adaptability and problem-solving skills, allowing me to navigate various challenges and exceed targets consistently. My dedication to continuous improvement led me to leverage data-driven insights and market trends, ensuring that our approach remained customer-centric and ahead of the competition.

Being a part of the Webex team at Cisco was an incredibly rewarding experience. Collaborating with talented professionals and witnessing the positive impact of our efforts on businesses worldwide was truly inspiring. 

Kennesaw State University - Michael J. Coles College of Business

During my time as a student at the Michael J. Coles College of Business at Kennesaw State University, I pursued a Bachelor's degree in Economics with a minor in Finance. This enriching academic journey provided me with a comprehensive understanding of economic principles, financial markets, and business strategies.

Throughout my studies, I immersed myself in a diverse range of courses that covered microeconomics, macroeconomics, econometrics, financial analysis, investment management, and more. The faculty's expertise and commitment to excellence fostered an engaging learning environment that challenged me to think critically, analyze complex data, and develop well-reasoned solutions to real-world economic and financial challenges.

As a student at the Coles College of Business, I actively participated in various extracurricular activities, including economics and finance clubs, case competitions, and networking events. These experiences not only deepened my knowledge and skills but also allowed me to forge valuable connections with industry professionals and fellow students.

Furthermore, I had the opportunity to engage in research projects, working closely with professors to explore economic trends and conduct in-depth analyses. These research experiences enhanced my ability to apply theoretical concepts to practical scenarios and further ignited my passion for economics and finance.

My time at the Coles College of Business was truly transformative, equipping me with a strong foundation in economics and finance, critical thinking abilities, and effective communication skills.